Orders and Payment



    How to order
  • Please contact us by phone, fax or e-mail.
    Phone  075-441-3981
    Fax      075-432-5876
    Fax Sheet

    Mail:  Please use this Form.  Click here.
    Order


    Payment
  • C.O.D. (Cash [Collect] on Delivery)
    Agent:  Sagawa Express
    Amount of the payment:  Price + Postage + C.O.D. charge
    C.O.D. charge: ¥324(~30,000)  ¥540(¥30,001~)
  • Bank Account
    Bank Account:  Bank of Kyoto Fucho-mae Branch Ordinary deposit  41260   Yokoyama Bamboo Products
    After checking your order, we will inform you the amount of the payment.
    Please remit in 7 days.
    *The order will be canceled after 8 days without remittance.
  • Postal Account
    Postal Account: 00920-7-81411   Yokoyama Bamboo Products
    After checking your order, we will inform you the amount of the payment.
    Please remit in 7 days.
    *The order will be canceled after 8 days without remittance.
  • Special favor
    One destination over ¥30,000:  No carriage

    Delivery of the Items
  • C.O.D.:  3 days after the order
  • Bank Account or Postal Account:  3 days after the order
  • When the delivery is delayed, we will inform you the estimated day of dispatch.
  • We accept the arrival day you want.  Please inform us.
  • There might be an additional charge to some area and isolated islands.

    Date of arrival
  • Kanto and Kansai area:  the next day
  • Hokkaido, Tohoku, Chugoku, Shikoku and Kyushu area:  2 days after
  • Okinawa and Isolated islands:  5~7 days after

    Return
  • Please inform us the accident(damage or the wrong items) by phone, fax or e-mail in 7 days after the arrival of the items.
  • If the items are wrong, we will send the correct items quickly.
    If the items go out of stock, we will repair them or refund.
  • We can't accept the return of the articles specially made to order.
  • Exchange of the items might be accepted, please contact us.




Yokoyama Bamboo Products & Co.
Phone   075-441-3981
Fax     075-432-5876
E-mail: yokotake@amber.plala.or.jp
URL: http://www.yokotake.co.jp/